Within the UK we ship via DHL - all items are fully insured.

We ship international orders via FedEx or DHL - all items fully insured.

All prices shown include all duties and customs

Whilst we hope you are delighted with your purchase, we understand that sometimes things are not quite right.

You have 14 days following receiving your purchase to notify us of request for a return.

In order to notify us of your desire to return your purchase please email studio@lucydelius.co with your order number

Items must be returned in an unused condition in their original packaging.

All sales are final on bespoke or made to order pieces

Returns must be covered by the client

Shipping, gift wrap and gift cards are non-refundable

In the rare case that you need to return a faulty item - please email studio@lucydelius.co with your order number and picture of the fault.  Once we have these details we will assess next steps.

We aim to process all refunds within 14 days of receipt of return.  Credited to the original payment method.